Using a Third-Party Workplace Complaint Investigator Is Critical to Your Success

Using a Third-Party Workplace Complaint Investigator Is Critical to Your Success


Benefits of Outsourcing Workplace Investigations

No organization, no matter how well run, is immune to employee workplace complaints. Whether you employ fewer than 50 employees or manage thousands, some form of complaint will inevitably be filed against your organization or one or more of its members. In our wide experience, which spans for-profit and nonprofit organizations, including colleges, universities, churches and ministries, we have witnessed complaints filed in a variety of areas, including:

  • Discrimination (e.g., gender, disability, religion, race, age)
  • Harassment (sexual and nonsexual)
  • Bullying
  • Theft or other ethical impropriety
  • Violations of the Americans with Disabilities Act
  • FMLA and medical-related leave issues
  • Reprisals against whistleblowers

With the potential liability being so high, and the risk of negative publicity, the benefits of using an independent investigator are not to be dismissed: External independent investigators demonstrate and support an organization’s integrity and desire for objectivity, protect the confidentiality of its operations that an internal conflict of interest could otherwise jeopardize, and insulate the employer from claims of retribution toward whistleblowers.

Integrity/objectivity

When an organization outsources an investigation to an independent, external specialist, it demonstrates to its employees that it is intent on doing the right thing: to permit the impartial examination of the events in question, irrespective of the outcome. In contrast, when an investigation is performed internally, such as by a manager employed by the company, it’s understandable that the employee might fear their complaint could cast a shadow over their future at the company, whether consciously or unconsciously, particularly if they have any dealings with that manager. There’s no shortage these days of bad publicity when an organization appears to dismiss or bury a complaint or retaliate against the complainant, whether it’s in public or private companies or within our government.

Avoid conflicts of interest and protect confidentiality

If you’re thinking that you can safely delegate workplace complaints and violations to in-house counsel, we urge you to think again. Should the complainant feel their complaint was not handled impartially or that they’ve been subject to harassment or retribution attempts, you might well find your organization facing a lawsuit. Should it go to trial, the prosecuting attorney will look for any signs of conflict of interest and/or lack of impartiality that suggests the internal investigation was flawed. And you might find your in-house counsel on the stand, testifying to conversations and dealings you assumed would be protected by attorney-client privilege but were forced to waive. An independent investigator, on the other hand, can only testify to what their investigation of the pertinent circumstances revealed.

The experienced investigators used by In His Name HR are independent of your organization, with numerous similar investigations under their belt with findings both for and against employers, further highlighting their impartiality. For example, our investigators refrain from using words like “we” and “us,” making it obvious to both judge and jury that no relationship between them and the organization exists that would tip the investigation in the organization’s favor. Again, an outside investigator does not represent the organization, and their statements are limited only to what they learned in the investigation—nothing else.

Allay employee fears of retribution

in our experience, most human resources managers and other authority figures do not treat employees differently when concerns are aired about the organization, or even about individual managers. Still, it’s understandable that such an employee might have concerns or fears that raising an issue might negatively impact their career path or even result in retribution. For example, a complainant who has been passed over for promotion months after they filed a complaint might see things differently.

We have spoken to employees who participated in internal investigations who said that the internal investigator now “sees me as a problem, or a complainer.” Most internal investigators are trained and prepared for this. However, whether real or perceived, it is an issue. Even if the internal investigator can separate what was said in the complaint and operate objectively going forward, participants may likely never be convinced that the internal investigator can “unhear” what was said and not be influenced by it.

When you use an outside investigator, however, those concerns are allayed. A third-party investigator can conduct a full, independent investigation while the organization and employees carry on the business at hand without employees fearing future effects.

The bottom line

Is this a cause for concern? It should be. We work in difficult times, under increased scrutiny. Complaints are on the rise—sometimes daily. HR departments are overburdened. With the news escalating in the media surrounding harassment, discrimination, and hostile work environments, employee complaints have now reached record levels.

Let us allay your concerns. Reach out to us to discuss having a trusted partner to guide you and your team in the event a complaint arises.

Contact us today. You—and your employees—will be glad you did.

In His Name HR helps organizations build high-performance human resource programs. Visit them at In HIS Name HR or e-mail them here.

Mark A. Griffin is the founder and chief consultant of In His Name HR LLC. Connect with him on LinkedIn and Twitter.

 

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Director of Human Resources in Upland, IN for Taylor University


Human Resources Director Opportunity

The mission of Taylor University, a private, interdenominational, evangelical Christian college, is to develop servant leaders to minister Christ’s redemptive love and truth to a world in need. Does this sound like your ideal work environment?

For the 12th time in 13 years, Taylor has been ranked No. 1 in the Midwest by US News & World Report’s survey of America’s Best Colleges, and ranked in the top three for the last 23 years.

Leading a team of three full-time employees and three student workers, Taylor’s HR director actively participates in the strategic thinking process regarding its human resources. The director is responsible to assess, review, recommend, develop, and implement policies, procedures, services, and systems in the appropriate legal, higher education industry, and organizational culture contexts, all of which are imperative to ensure success.

The HR director structures employee and workforce processes and policies that promote and embrace Kingdom diversity. This includes working closely with the Vice President for Intercultural Leadership and Church Relations to establish networks with potential candidates from under-represented groups, and by creating programs to increase the recruitment and retention of a diverse workforce.

Core Responsibilities:

  • Collaborates with senior leadership to understand the organization’s goals and strategy related to staffing, recruiting, and retention. Supports management by providing human resource advice, counsel, and decisions.
  • Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the university’s human resource compliance and strategy needs.
  • Administration and compliance of human resource programs, including:
    • Compensation and benefits
    • Leaves of absence
    • Disciplinary matters
    • Disputes and investigations
    • Performance and talent management
    • Recognition and morale
    • Occupational health and safety and workers’ compensation
    • Job descriptions; exempt and non-exempt guidelines
    • University staff handbook
    • Serving in a key Title IX role on campus

Responsible for significantly influencing the university workforce in these key areas:

Employee Relations/Individual Employee Assistance – Serves as the primary contact for university policies and works with individual employees to encourage development of their professional life. Involves guiding individuals through challenging situations and being the primary contact for university policies (such as anti-harassment).

Employee Training and Development – Develops with other university leaders the university’s training and development program. Serves as the primary person responsible to develop and maintain the programs and structures for employee development, including new-employee orientation, reviews, legal training including faculty (FMLA, ADA, etc.), and other university initiatives.

HR Systems and Practices – Leads the department in developing and implementing effective and efficient HR systems to promote quality employee support from hiring through any transitioning from the university.

HR Policy Development, Implementation, and Review – Systematically reviews HR policies and procedures to ensure a work environment that facilitates human flourishing while managing strategic resources.

HR Assessment and Strategy – Uses tested HR strategies to ensure the success of employees in their work. Reviews the mission and direction of the university, along with other university-wide strategies, and applies them to the areas managed by the human resource function in such areas as compensation and benefits, employee onboarding, retirement planning, and more.

Compliance – Ensures compliance in all areas of the HR function, e.g., the Affordable Care Act (ACA), FMLA, EEO, and ADA.

Required Skills & Abilities Include:

  • Excellent verbal and written communication skills
  • Excellent interpersonal and negotiation skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Strong analytical and problem-solving skills

Position Requirements:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field
  • 10-plus years of human resource management experience (in addition, 3-plus years of human resources management experience in higher education is preferred)
  • Proficiency with Microsoft Office products, video conference systems, and G Suite products
  • Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems such as Banner and Silkroad
  • Complete support of and willing adherence to Taylor University’s mission, vision, foundational documents, and core values. Applicant must hold these standards as their own

Location: Upland, Indiana.

Cover letter should include why you should be considered for the position, what makes you the best candidate, and how you will support and further the mission of Taylor University.

Send your confidential inquiry to Email HR Team no later than July 15, 2020.

E.O.E. m/f/h/v

 

In-HIS-Name-HR-Den-Will-HR-Director-Search-

Now Recruiting: Director of Human Resources Brookings, SD


Director of Human Resources

Den-Wil is a Brookings, South Dakota based hospitality, residential leasing, construction and development company that creates and maintains diverse projects addressing needs of the Brookings market.  Den-Wil continuously earns recognition for undertaking large, innovative projects, that enhance growing the Brookings and South Dakota State University community. Den-Wil is able to achieve this by recognizing that their employees are Den-Wil’s greatest assets and every employee plays an important part in our success.

Like any great team, they are comprised of different people from different backgrounds fulfilling different roles. These differences make them strong and their strength aids in delivering a superior customer experience.

All great teams are built on respect for their teammates. Den-Wil is built on that same respect. By respecting what each person brings to Den-Wil, they achieve great things together with all employees.

The Director of Human Resources will lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.

Some Essential Responsibilities:

  • Enhances the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
  • Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; and counseling employees and supervisors.
  • Implements employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; and designing and conducting educational programs on benefit programs.
  • Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements, conducting investigations, maintaining records, and representing the organization at hearings.
  • Responsible for the administration and compliance of human resource programs including, but not limited to:
    • Compensation and benefits
    • Leave of Absence
    • Disciplinary matters
    • Disputes and investigations
    • Performance and talent management
    • Recognition, morale, employee retention for the organization
    • Occupational health and safety and Worker’s Compensation
    • Job descriptions and exempt & non-exempt guidelines
    • Organization’s Employee Handbook & Procedures
    • Compliance Regulations
    • Organization Job Descriptions
    • On-Boarding, terminations, lay-off/recall
  • Perform other duties as assigned.

Some Required Personal Attributes:

Conscientiousness
• Always displays a professional image, even when facing significant job challenges.
• Delivers on commitments made to others.
• Displays positive “Can Do” attitude.

Flexibility
• Adapts quickly to changing situations. This includes last minute changes and disruptions to schedule.• Will listen and evaluate new information, ideas, or strategies to achieve organization’s goals.

Influencing/Negotiating
• Builds ownership for new initiatives, or changes by involving those responsible for implementation in planning the details.

Organizational Skills
• Organizes department materials, which include recruitment and department informational handouts.
• Provides organized periodic and ad HR reports to management.
• Organize department procedures.

Position Requirements:

  • Bachelor’s degree in human resources, Business Administration, or related field required.
    5+ years of human resource management experience required.
  • 3 + years of human resources management experience in hospitality is preferred.
  • Proficient with Microsoft Office products, video conference systems, and Outlook (calendar, email, one-drive, etc.).
  • Proficiency with or the ability to quickly learn the organization’s HRIS, QuickBooks.
  • Willing to travel to company sites in the Brookings area.
  • Complete support of and willing adherence to Den-Wil’s mission, vision, and core values. Applicant must hold these standards as his/her own.

Location: Brookings, SD

Relocation Costs Not Provided

Cover letter should include why you should be considered for the position, what makes you the best candidate, and how you will advance the growth of the Den-Wil organization.

Send your confidential inquiry to Email HR Team no later than July 15, 2020.

E.O.E. m/f/h/v

Now Recruiting: Accounts Manager, Ephrata PA


We are excited to be retained by this wonderful organization, Stump’s Decks & Porches, LLC.  to assist in recruiting an Accounts Manager.

Enhancing outdoor living through design & craftsmanship with integrity. Stump’s Quality Decks and Porches is a deck contractor that specializes in building long-lasting decks and porches in Lancaster, Lebanon, Berks, and Chester counties. We design and install decks made from pressure treated wood, vinyl/composite, and exotic hardwoods, as well as gazebos, pergolas, sunrooms, and screened-in porches.

Purpose of Position: 

The Accounts Manager is responsible for all accounting functions of the organization.  The Accounts Manager is also responsible for managing all Office Administrative functions including customer communications.

Some Essential Responsibilities:

  • Responsible for Accounts Payable
  • Responsible for Accounts Receivable
  • Responsible for Banking
  • Responsible for in-house Payroll
  • Responsible for Scheduling sales calls
  • Responsible for Office Administration
  • Responsible for HR Administration

Position Requirements:

  • High school diploma or GED; 1 to 3 years related experience and/or training.
  • Working experience of QuickBooks
  • Typing, minimum 50 WPM
  • Courteous phone etiquette
  • Complete support of and willing adherence to Stump’s Decks & Porches’ mission, vision, and core values. Applicant must hold these standards as his/her own.

Review Stump’s Mission, Vision & Values Statement Here 

All qualified individuals may submit a resume and letter of interest to:

Email HR Team

E.O.E. m/f/h/v

 

Remote Faith Based Jobs

Remote Faith-Based Job Opportunities for Christians


The Covid-19 pandemic caught many people off-guard, and has proven to be a hard time for nearly all of us in one form or another. Employers who were forced to close due to the lockdown and cannot afford to maintain staffing have laid off employees. Yet, opportunities have arisen to those with an eye to adapting. Many organizations, sensing a future that involves an expansion of telecommuting and the use of independent contractors, have begun hiring remote workers for routine tasks.

As a result, hundreds of thousands of jobs that can be performed offsite and at a distance are more readily available today.

If you are looking for places to start your job search, particularly with nonprofit and for-profit religious organizations that strive to maintain Christian ethics in the workplace, these resources should help.

Christian Remote Jobs

If you are looking for a job that is Christian influenced, these religious organizations offer Christian employment opportunities that can be fulfilled safely from home.

Universities

Concordia

Concordia, a nonprofit institution established by the Lutheran church, is one of the best providers of faith-based jobs, and are currently seeking remote faculty to teach their college courses online. Find Concordia’s job opportunities here.

Grand Canyon University

Want to work in a faith-based institution that weaves a Christian perspective through their curriculum? Then Grand Canyon University is an ideal choice. In light of the current global pandemic, the university is hiring both part-time and full-time adjunct faculty to teach online courses.

Northwest Christian University

Northwest Christian University is hiring faculty for a variety of subjects. All faculty positions are remote and selected persons will teach from offsite locations via online lectures.

Ohio Christian University

Ohio Christian University is also hiring remote-based faculty to teach a variety of subjects online.

Companies that match employers to remote employees and independent contractors

Belay

This company was created as a work-from-home company, and hires bookkeepers, executive assistants and web specialists. The vision of Belay is to “glorify God by rendering solutions that equip clients with the confidence to climb higher.” Check out Belay’s jobs here.

Christian Job Fair

This is a Christian-owned, privately held company that helps you find work that requires a degree, but also work you can do without any specific degree or skills. Virtual positions were on the rise before the pandemic, and in the current situation, the need has grown exponentially.

Christian Job Fair allows job seekers access to thousands of Christian ministry jobs, and positions with religious nonprofit ministries. Christian organizations and churches are provided with an easy and inexpensive way to hire for their Christian jobs, ministry jobs, and church openings. Christian employers can interview through chat, Skype, Zoom, email and phone. Website 

Christian and Other Job Boards

In addition to the companies listed above, Christian job boards can also be of great help. For example, ChristianJobs.com is a job board that connects believers in the workplace. Here you can find jobs that exclusively promote Christian ethics in the workplace. They now feature a Work from Home category for any qualified candidates.

FlexJobs

This is a paid membership job board which promotes flexible and remote work, and they feature a specific section for Christian job seekers. They vet every job posting to avoid scams. Connect with FlexJobs here.

Hire My Mom

This website connects moms who are seeking work-from-home jobs with professionals. Its founder, Lesley Pyle, is a lover of Jesus and has strong faith in humanity. Visit Hire My Mom here.

Indeed

Indeed pulls the results from all major job board sites, including faith-based jobs, saving you considerable time and effort when searching for your next job.

Jobs In Christian Higher Education

The Association for Biblical Higher Education (ABHE)

ABHE is made of approximately 200 postsecondary institutions specializing in biblical ministry formation and professional leadership education. Visit ABHE’s Job Board.

The Council for Christian Colleges & Universities

CCCU is a higher education association of more than 180 Christian institutions around the world. With campuses across the globe, including more than 150 in the U.S. and Canada and more than 30 in another 18 countries, CCCU institutions are accredited, comprehensive colleges and universities whose missions are Christ-centered and rooted in the historic Christian faith. See CCCU’s Job Board here.

Association of Business Administrators of Christian Colleges (ABACC)

The mission of ABACC is to improve the standard of business management in schools of Christian Higher Education by providing professional development, networking and mutual support to their business leadership. Find ABACC’s Job Board here.

Christian University Jobs (CUJ)

CUJ provides access to career opportunities in more than 275 Christian universities, Bible colleges, seminaries, and vocational and theological schools in the US and Canada. Source CUJ’s Job Board here.

Secular Companies

In this Fox Business article, get tips and leads on identifying secular companies that are now seeking to hire remote workers, including Aetna, Adobe and Dell.

These are changing times for all of us. We pray that these resources will jumpstart your job search.

 

 Contact Us In HIS Name HR LLC

Taking Care of Your Employees During the COVID-19 Crisis In HIS Name HR LLC

Watch Previously Recorded Christian Higher Education Webinar: Taking Care of Your Employees During the COVID 19 Crisis


Watch Previously Recorded

Presented and hosted by The Association for Biblical Higher Education (ABHE)

During this crisis, one of the greatest at-risk groups at every Christian higher education institution is your greatest intangible asset—your employees, the faculty and staff who so faithfully serve your students. Balancing fiduciary responsibility while caring for your employees is a serious challenge at most of our Christian higher education institutions.

Recorded April 30, 2020

Click Below to Watch

 

 

Gain key HR insights from the CEO of In His Name HR, Mark Griffin, on options for employee pay and relationships as you financially navigate these uncharted waters.

We cover the following 5 crucial points:

Reduction in force – What is the difference between furlough, layoff, and reduction in force? How do you approach changes with grace, respect, and dignity?

Communication keys – Over-communicate with employees with transparency, addressing emotional concerns, decisions, and forecasts.

Employee focus – Ensure all of your job descriptions are updated and understood, especially as duties shift. Organizational design – Update your organizational chart with current reality and future options.

Vision and value driven – Energize employees in the importance of your mission, vision, and values

These and other issues will be addressed in this important 1-hour webinar by a keen partner and consistent High-Performance Human Resources blogger with ABHE, Mark Griffin.

If you’re dealing with employee relationships during this crisis, we hope you’ll listen for his invaluable counsel.  ABHE is comprised of approximately 200 postsecondary institutions specializing in biblical ministry formation and professional leadership education.

Does your organization need HR help, whether due to COVID-19 or simply concerning normal business practices? If so, don’t panic. We are here. We can help.

If you’re struggling with the current pandemic crisis, and what it means for your organization and your employees, and need someone to listen to your concerns who can help, contact us today.

 

 Contact Us In HIS Name HR LLC

Kingdom minded organization HR

How to Build “Kingdom-Minded” Organizations – Special Anniversary Pricing


Your organization faces novel challenges stemming from the COVID-19 pandemic. The coronavirus has created turmoil for you and your most important resource, your employees. We want to help you. Now is the time to reset the old ways, decide how to restart, and move forward.

The first step is to reflect on why you exist as organization, what you stand for, and how you can best work with your employees to ensure mutual prosperity while advancing the ministries you support, the communities in which you live, and the families of the employees who make up your organization. Ensuring a workplace that promotes Christian values contributes to all of that.

This month celebrates the 8-year publication anniversary of the book How To Build “Kingdom-Minded” Organizations. In it, author, speaker and noted HR consultant Mark A. Griffin illustrates how leaders can build values-led organizations and maintain Christian workplace ethics designed to help weather difficult economic times.

Mark doesn’t just explain why establishing Christian values in the workplace is important—he shows you how to make it happen. Using a model he developed through years of organizational development experiences, Mark demonstrates how to weave your organization’s mission, vision and values into all of your HR practices. This ensures your Christ-centered culture is integrated into your organization and maintained, now and in the future.

Take advantage of this special anniversary discount to benefit from Mark’s guidance on how you might best build successful, lasting “Kingdom-minded” organizations in today’s politically correct business world. Mark will inspire you to be bold and brave in your faith, and ensure that Christ is in your workplace.

 

 

Special for the month of May 2020

1/2 off Retail Price

Kindle $4.49

Softcover $8.99

 

Buy it Now HR Mastery Toolkit

 

About the Author 

Mark A. Griffin is the founder and chief consultant of In HIS Name HR LLC, a human resources outsourcing and career coaching firm created to help companies pilot the complex issues of managing HR.

As a human resource professional with 20-plus years of experience in both private and public companies (e.g., Quaker Oats, Kodak, Merck), Mark is passionate about building high-performance workplaces that utilize best practices and lead with strong values.

A veteran of the United States Air Force, Mark earned his MBA while interning for Congressmen Kanjorski as a military liaison during the first Gulf War. Mark has completed several executive education programs at the University of Michigan and is a certified practitioner of the Myers–Briggs Type Indicator, MBTI®. He has also coached leaders on “Business as Mission” onsite in Eastern Europe, India, Haiti and the Dominican Republic.

Speaker, noted HR consultant, and author of How to Build “Kingdom-Minded” Organizations and College to Career: The Student Guide to Career and Life Navigation, Mark A. Griffin demonstrates to Christian leaders how to build values-led organizations, particularly during difficult economic times.

Contact: Mark A. Griffin, In HIS Name HR LLC, 717-572-2183, MGriffin@InHISNameHR.com

 

We’re Always Here for You In HIS Name HR LLC

We’re Always Here for You


Times are scary, for sure. We are now in the middle of a pandemic, and for many of you reading this, you are understandably concerned that your organization may well not make it through. Many share those feelings. You’re not alone. And we’re here to help.

A number of organizations, on the other hand, are confident that they will continue to prosper.  For organizations to be successful, they must face the pandemic crisis head on and at the same time focus on high-performance human resources (HR) practices.  Now, more than ever, your employees need hope and a future, and they desire and require strong leadership to get them there.  Now is not the time to falter and flounder.

In HIS Name HR is approaching its 10th year.  We have a national presence and the technology to help implement high-performance HR programs from a distance.  Using tools such as Skype, Zoom, and FaceTime, we continue to guide organizations to success.

What we can do for you right now:

  • Develop and help implement remote-employee strategies
  • Provide outplacement services
  • Executive coaching
  • Performance management development

These are unprecedented times, with considerable uncertainty, both now and in the future. Never before has supportive Christian leadership in the workplace been more important.

Thanks to our efforts, our clients realize considerable gains in productivity, employee satisfaction, and reduction in hiring time within weeks of our partnership.  We are the leading company for human resources (HR) outsourcing & HR consulting services from a Christian perspective. We offer support in all aspects of HR compliance and program development.

Does your organization need HR help, whether due to COVID-19 or simply concerning normal business practices? If so, don’t panic. We are here. We can help.

If you’re struggling with the current pandemic crisis, and what it means for your organization and your employees, and need someone to listen to your concerns who can help, contact us today.

 

 Contact Us In HIS Name HR LLC

5 Tips to Becoming a Successful Remote Worker

5 Tips to Becoming a Successful Remote Worker


The past weeks have been unprecedented—truly historic—regarding the global human resources implications due to the novel coronavirus pandemic and the ensuing COVID-19 disease. Typically, we address our articles to leadership professionals in the workplace. However, in light of the current situation, this article is for anyone, at any level of an organization, who has found themselves thrust, without warning, into working remotely.

Many such employees have contacted us, having been told by equally unprepared leadership, “It’s not safe to come into the office. Just do what you normally do, but do it from home.”

Organizations, some of our clients among them, have abruptly shifted into panic mode. You may be reading this article having found yourself also suddenly having to work from home instead of from your customary office or workplace.

Understandably, many organizations were caught unawares, and are not equipped to handle the logistics of managing people remotely. Regardless, organizations still need to operate, to serve their customers and remain solvent.

While it has caught nearly everyone, indeed the country, off guard, it is of utmost importance that you, as an employee who draws wages from your employer, come to grips with the fact that you must remain impactful if you and the organization is to survive. When organizations succeed, they can pay their employees who, in turn, can support their families and the communities in which they live.

So, let’s review some areas that will help make you successful while working remotely. These features are proven to work, and have been used successfully by individuals who were assigned remote work, not out of crisis but more often the result of being geographically distant from coworkers.

5 Pointers to Help You Succeed as a Remote Employee

  1. Establish workspace boundaries – Ensure a good working environment, a dedicated space to do your work. Can you shut the door against distractions when you need to work and otherwise maintain a good work–life balance?
  2. Ensure your ability to concentrate – Will children, friends, or other personal obligations regularly interrupt you?
  3. Stay organized – Can you make a schedule and stick to it? Will you create checklists to keep you on track?
  4. Promote and maintain productivity – Have you been provided expectations and goals? Can you obtain help quickly if you hit an obstacle?
  5. Maintain your focus and fitness – Can you take short, regular breaks throughout the day to stay fresh and avoid fatigue or burnout?

What single safeguard makes telecommuting most effective? A job description!

There’s no question that it’s preferable to have done the groundwork and crafted a solid job description for yourself before telecommuting. When employees find themselves thrust into working remotely, without the necessary preparations, trouble often lies ahead.

A job description is not only important from an employee empowerment standpoint; it’s a strategic necessity. Both your and your organization’s productivity and growth can be stymied when skills and competencies are unknown or undefined variables. Be detailed and specific about the requirements placed on you, and make sure they are part of your job description.

Finally, if you are concerned about your longevity with your employer, help create a process to make it hard for them to dismiss you. As a human resources expert, I almost always find employee terminations or separations from organizations are the result of the employee being viewed as not contributing to the organization. But that’s not always the employee’s fault. Many times this is management’s fault, because they failed to furnish key guidance or measurable metrics designed to enable employees to perform successfully.

If your organization has failed in this area, make it a point to do it yourself. Develop key measurements and a daily schedule that you can share with your leadership that validates why they need you.

In our next article, we explore the above five tips further: workspace boundaries, the ability to concentrate, self-organization, productivity, and focus and fitness, in order to better help you to succeed as a remote employee. With the right approach, it can be done.

 

Mark Griffin is founder and chief consultant at In His Name HR LLC. He has over 25 years of HR experience.

Are you or your organization struggling to navigate these tumultuous times? Contact us by e-mail  here.

Learn more about Mark’s journey in HR by watching this short video. And follow him on FacebookTwitter and LinkedIn.

Inspirational Blog Series


Mark Griffin is founder and Chief Consultant at In His Name HR LLC. He has over 20 years of HR experience.   Follow Mark on Facebook, Twitterand LinkedIn.    Want to make High Performance HR Systems including Employee Relations a reality in your organization?  Contact Mark and make it happen.

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